At SFN Perfumes, we strive to deliver your orders promptly and securely. Please review our shipping policy below to understand how we handle shipping, delivery times, and related concerns.
Shipping Locations
We currently ship to most locations within India. Unfortunately, we do not offer international shipping at this time.
Processing Time
- Order Processing: Orders are typically processed within 1-2 business days after they are placed. Please note that orders placed on weekends or public holidays will be processed on the next business day.
- Dispatch: Once your order is processed, it will be dispatched from our warehouse. You will receive a confirmation email with tracking details once your order is shipped.
Delivery Time
- Estimated Delivery: Delivery times vary depending on your location. Generally, deliveries within major cities take 3-5 business days, while deliveries to more remote areas may take 7-10 business days.
- Delays: Please note that delivery times are estimates and may be affected by factors beyond our control, such as weather conditions, public holidays, or logistical issues. In such cases, we will do our best to keep you informed.
Shipping Charges
- Standard Shipping: We offer standard shipping on all orders. Shipping charges, if applicable, will be calculated at checkout based on your location and the weight of the order.
- Free Shipping: We may offer free shipping promotions from time to time. Please refer to the specific terms of such promotions for eligibility.
Order Tracking
- Tracking Information: Once your order is shipped, you will receive a tracking number via email. You can use this number to track your order through our shipping partner’s website.
- Tracking Updates: Please allow up to 24 hours for tracking information to be updated after your order has been dispatched.
Delivery Issues
- Incomplete or Incorrect Address: Please ensure that your shipping address is complete and accurate. SFN Perfumes is not responsible for delays or lost shipments due to incorrect or incomplete addresses.
- Undeliverable Packages: If a package is returned to us as undeliverable, we will contact you to arrange redelivery. Additional shipping charges may apply for reshipping the package.
- Lost or Damaged Packages: If your package is lost or arrives damaged, please contact our customer support team at info@sfnperfumes.com immediately. We will work with our shipping partner to resolve the issue as quickly as possible.
Contact Us
For any questions or concerns regarding shipping, please visit our Contact Page or email us at info@sfnperfumes.com.